Betting at Betpro99 is meant to be fun, exciting, and entertaining — it should never be a source of stress or financial hardship. All our responsible gaming tools and guidance are available in one place.
These tools are available anytime to help keep your betting experience safe and enjoyable.
Decide in advance how much you'll deposit daily, weekly, or monthly. Once you hit that limit, the system will automatically block further deposits. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a time limit before you start playing. Once that time is up, Betpro99 will send you an automatic reminder. Keeping track of how long you play helps you stay in control of your betting.
When you feel like you need a break, temporarily close your account yourself — from 24 hours up to 6 months. During this period, no bets, deposits, or bonus activations will be possible.
You can view your full betting history, win/loss statistics, and total spend at any time. Having a clear, honest picture of where you stand is the first step toward responsible betting.
At regular intervals, Betpro99 automatically displays a message showing how long you've been playing and how much you've won or lost. It's a real-time reminder to keep you grounded.
If you feel like you're losing control of your betting, Betpro99's support team can connect you with professional counselling services. Asking for help isn't a weakness — it takes courage.
If you're struggling to control your betting, contact our support team directly.
support@betpro99.bizMost people come to Betpro99 to add a little excitement to a cricket match or enjoy some entertainment in their free time. That's perfectly normal and exactly how it should be. But when betting crosses from entertainment into habit, that's when problems begin.
Betpro99 never wants any member to face financial or emotional hardship because of betting. That's why we treat responsible gaming not as a box to check, but as a genuine system of protection.
Betting is never a reliable source of income. In the long run, the house always has a mathematical edge. Treat betting as a leisure expense — just like buying a cinema ticket.
Responsible betting means knowing your limits and enjoying the experience within them. It's not complicated — just a few simple habits to stick to.
Betting addiction doesn't happen overnight — it builds up gradually. If you notice any of the signs below in yourself, please take them seriously.
If you identify two or more of the above signs in yourself, don't wait — use Betpro99's self-exclusion feature and contact us at support@betpro99.biz. We'll help you access professional support.
Answer the following questions honestly. Your results are not sent anywhere — this is purely for your own awareness.
All of Betpro99's protection tools are available under the "Responsible Gaming" section in your account settings. Step-by-step instructions are shown below.
Log in and go to Account Settings → click the "Responsible Gambling" tab → select "Deposit Limits" → enter your daily/weekly/monthly limit → save. Changes take effect immediately.
In the same Settings section, select "Self-Exclusion" → choose a duration (24 hours to 6 months) → confirm. This decision cannot be reversed before the period ends.
Go to Settings and enter the number of hours under the "Session Time Limit" option. Once the time is up, the system will automatically send you a reminder and give you the option to end your session.
Go to the "History" tab in your account dashboard → select a date range → view total bets, wins, losses, and net spend. Monthly reports can be downloaded.
Budget planning is the most effective approach to responsible betting. At the start of each month, set a fixed amount — that's your betting entertainment budget.
Set aside 2–5% of your monthly income as an entertainment budget, and keep your betting within that amount.
Divide your monthly budget by 30 — that's your daily maximum. Set that limit in your Betpro99 account.
Once your daily budget is gone, stop for the day — a fresh budget starts again tomorrow.
Say your monthly income is ৳30,000. An entertainment budget of ৳900 (3%) gives you a daily limit of ৳30. Bet within that ৳30 — losing that amount will have no impact on your family or savings.
Betpro99 strictly does not provide services to anyone under 18. Here are some important tips for parents and guardians.
Reaching out for help can feel difficult, but it's always the right move. Betpro99 members can seek support at any time.
Chat in Bangla 24/7. Average response time: 2 minutes.
Email us at support@betpro99.biz. You'll receive a response within 24 hours.
If you need professional support, we'll help connect you with the right resources.
Betpro99 is more than just a betting platform — it's a responsible business. We believe a truly sustainable platform can only be built when its members are happy, healthy, and safe.
Most people enjoy betting without any issues — placing a small bet during a cricket match just makes it more exciting, and that's all it needs to be. But for a small number of people, betting can gradually become a problem. The difference comes down to control — are you in control of your betting, or is betting in control of you?
If you're playing for fun, staying within a set budget, and can accept losses without issue — your betting is still in the entertainment zone. But if you feel the urge to keep betting after a loss, regularly go over your budget, or find that betting is causing tension at home — it's time to take a step back.
People close to us often notice the signs of a problem before we do. If you feel someone you care about is betting excessively, don't respond with anger or criticism — approach them with empathy and have an open conversation. Often, hearing a loved one's concern is enough to prompt reflection.
Betpro99 also accepts requests from family members. If you believe someone close to you needs help, you can reach out to us at support@betpro99.biz.
Betpro99 wants to build a healthy betting culture in Bangladesh — one where people enjoy themselves while staying mindful of their own and their family's well-being. That's why responsible betting isn't just a policy for us; it's a core part of who we are.
If you're new to Betpro99, set a deposit limit from the start and check your betting history regularly. Small habits like these are what keep you safe over the long run.
For more information, visit our Terms & Conditions and Privacy Policy Visit the page. For any assistance, support@betpro99.bizEmail us or reach out via live chat.