Betpro99 believes your personal data belongs to you. On this page, we clearly explain which information is used, how it is used, and what rights you have.
The measures we follow to keep your data secure.
All data transmitted on Betpro99 is protected by 256-bit SSL/TLS encryption. This bank-grade security ensures your password and payment details remain fully secure.
Betpro99 never sells your personal information to third parties. Your data is not shared with advertisers or data brokers.
You can view, correct, or request the deletion of your data at any time. You have full control over your personal information.
Betpro99 only retains the information that is necessary, and never beyond the required period. Once an account is closed, your data is deleted unless we are legally required to keep it.
Betpro99 adheres to European GDPR standards — the same level of protection applies to all members in Bangladesh. Data is always processed on a lawful basis.
Usage analytics collected for site improvement are always anonymised. Your name or identity is never included in any analytical data.
For any privacy-related questions, our Bengali-speaking support team is here to help.
support@betpro99.bizWhen opening an account anywhere online, it's natural to wonder — where is my information going? Betpro99 takes that question seriously. This privacy policy clearly sets out which data is collected, why it is collected, how long it is retained, and whether it is shared with anyone.
One thing worth making clear from the start — Betpro99 does not sell your data. Not ever. This is not just a policy statement; it is built into the very foundation of how we operate.
This Privacy Policy applies to all members who use Betpro99's services through the website, mobile app, or any other channel. Simply browsing the site means you are covered under this policy.
| Type of data | Example | Reason for Collection | Required? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID | KYC Verification | Yes (on withdrawals) |
| Contact Information | Mobile number, email address | Account Communications | Yes |
| Payment information | BKash number, last 4 digits of card | Transaction processing | Yes |
| Usage Data | Bet history, login timestamps | Service Improvement | Automatic |
| Device Information | IP address, browser type | Security monitoring | Automatic |
| Communication Logs | Support Chat History | Service Quality Improvement | Optional |
Betpro99 never stores your full card number or CVV. All payment processing is handled through PCI-DSS certified third-party gateways.
Betpro99 uses the information it collects strictly for defined purposes. Your data is never used beyond those stated purposes.
Betpro99 never sells your data. However, in certain specific circumstances, limited information may be shared with third parties.
All third-party service providers used by Betpro99 operate under their own privacy policies and are signatories to Betpro99's data protection agreements. They receive only the minimum information necessary to perform their specific function.
Betpro99 uses cookies to improve your experience on our website. Cookies are small text files stored in your browser that help the site recognise you.
Betpro99 uses multiple layers of security to protect your data — covering both technical and organisational measures.
256-bit industry-standard encryption. All data transmissions are fully secured.
With 2FA enabled, unauthorized access to your account becomes nearly impossible.
Suspicious activity is detected and blocked in real time.
In the event of a data breach, Betpro99 will notify affected members within 72 hours and take immediate action. If you notice anything unusual on your account, please contact support@betpro99.biz.
As a Betpro99 member, you have a number of important rights over your own data. Contact our support team to exercise any of these rights.
You can request to view all the information Betpro99 holds about you. This is typically provided within 30 days.
You can request corrections to inaccurate or outdated information. Some details can be updated directly from your profile.
After closing your account, you can request that your data be deleted. In cases of legal obligation, limited data may need to be retained.
You can request a copy of your data in a readable format (CSV or JSON).
You can object to your data being used for specific purposes, particularly for marketing communications.
In certain circumstances, you can request a temporary restriction on the processing of your data.
Betpro99 does not retain any information longer than necessary. The retention periods for different types of data are outlined below.
Betpro99 strictly does not provide services to anyone under 18. If we become aware that a minor's data has been collected inadvertently, it is deleted immediately.
If you suspect a minor is using Betpro99, please contact us at support@betpro99.biz. We will take immediate action and delete all associated data.
Betpro99 may update this Privacy Policy as needed. Members will be notified in advance of any significant changes.
For any privacy-related questions, requests, or complaints, please contact Betpro99's Data Privacy Team directly.
Awareness of privacy policies among online platforms in Bangladesh remains limited. Many sites provide lengthy legal documents in English that are difficult for the average person to understand. Betpro99 has taken a different approach — we've made a genuine effort to explain clearly, in plain language, exactly what happens with your data.
Betpro99 has a dedicated Data Privacy Team focused solely on this area. Regular internal security reviews are conducted, along with third-party audits at least once a year.
Betpro99 does everything it can to keep your data secure, but there are steps you should take as well. Most importantly, use a strong password and keep two-factor authentication (2FA) enabled. Never share your login credentials with anyone you don't fully trust, and be cautious when logging in over public Wi-Fi.
Keep the device you use — mobile or computer — updated with the latest antivirus software and operating system. Only log in through the official Betpro99 app or website.
Betpro99's servers may be located in multiple countries. If your data is transferred outside Bangladesh, it remains encrypted at all times and stays under Betpro99's full control. Third-party cloud providers cannot process your data independently.
We genuinely want to hear your thoughts or questions about this Privacy Policy. Betpro99 sees this policy as a living document — one that can be improved based on feedback from our members.
For more details, please refer to our Terms & Conditions and Responsible Gaming Visit the page. For any privacy-related queries, support@betpro99.bizEmail us at